Ames IT Support

Self Help Portal

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FAQ 6

• Toner Recycling Programs
• VPN / remote access instructions
• How do I add an Ames Printer?
• I have 2 mailboxes. How can I colour-code them in Outlook?
• Shared mailbox disappeared when upgraded to New Outlook. How to add them back?

See all 6 articles

Getting Started 0

Training 1

• Nexonia Expense Instructions & Approving Process

Phone System 4

• DialPad: Call Centre Status Stuck - EG: "Receiving Call"
• How To Block Calls/Numbers In DialPad
• Forward Cell Phone to another number (Telus Mobility)
• Understand Data from Dialpad simultaneous ringing analytics

Email 1

• Change how quickly messages are marked as read

IT Support

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POS Pads 2

• Managing EPA (payment gateway) servers
• Prevent odd-time reboots on Lane7000 pinpads

ERP

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Support 1

• P21 - Who to Contact For additional Support

ECM

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ECM Workflows 0

Onboarding and Offboarding 0